Aid & billing updates related to COVID-19

The health and safety of students, faculty and staff remains UNC Charlotte’s top priority. The University has been monitoring the rapidly evolving situation around coronavirus (COVID-19) and has been working in close collaboration with local and state resources.

Below are the most recent updates regarding financial aid, billing, and courses.


GEER Grant

  • UNC Charlotte has been granted $727,808 from the Governors Emergency Education Relief Fund (GEER), which is a program of the Education Stabilization Fund created by the CARES Act and administered by the U.S. Department of Education. The funds will be used entirely for student aid to help current students be able to continue their education this semester. More information is available here.

Spring 2021 Updates

  • In consideration of all facts and feedback, and in consultation with UNC System President and public health officials, the following adjustments to our spring semester were announced on January 11, 2021. 
    • Classes will begin as scheduled on Wednesday, Jan. 20, but all classes will be delivered online/remotely until Monday, Feb. 22.
    • On Feb. 22, classes scheduled to be hybrid or face-to-face this semester will begin meeting on campus and continue meeting in-person for the remainder of the semester. All other classes will continue in online/remote delivery.
    • Classes will end as planned on May 5, with exams beginning May 7.
  • For additional information regarding Spring 2021 operations, amendments to the academic calendar, Housing and Residence Life updates, please visit the NinerNationCares website
  • Read more regarding course registration and classroom instruction for Spring 2021 here.

Student Loans

  • The Department of Education (ED) officially announced Wednesday it has stopped requests to withhold the wages, tax refunds, and Social Security benefits of borrowers who are in default on their federal student loans for at least the next 60 days as a means of relief during the novel coronavirus outbreak
  • Due to the impact of COVID-19, student loan interest rates are automatically 0% temporarily. On Jan. 20, 2021, the COVID-19 emergency relief measures were extended on ED-owned federal student loans through Sept. 30, 2021. Read more information here.

Beware of Phishing Scams

Grade Elections For Fall 2020

  • As a result of the operation changes due to COVID-19, UNC Charlotte is allowing students to elect Pass/No Credit (P/N) for up to three undergraduate courses for the entire academic year, and no more than two per term. 
  • Undergraduate students making grade elections:
    • The form to make your grade elections is available in Banner Self Service.
    • For the Fall 2020 term, up to two courses can be elected by December 16.
    • In addition to the P (pass) and N (no credit) grades, a grade of H will be used to signify that students have earned a grade of C or better in a progression or prerequisite course.
  • Please note that on Friday, December 11, 2020, the Undergraduate Grading Policy for the 2020-21 academic year was amended. Read more about the changes made here.

Withdrawal For Fall 2020

  • To provide accommodations during the fall 2020 semester, UNC Charlotte has expanded its withdrawal practices to allow students to withdraw with extenuating circumstances (WE) if they have personal issues that have negatively impacted their studies as a result of COVID-19. Course withdrawals for this reason will not count against any institutional limits. Withdrawals prior to the deadline of November 3 are automatically converted to a WE. No additional documentation will be necessary. After November 3, students must submit undergraduate petitions to the college’s Associate Dean instead of the Student Assistance and Support Services office; graduate petitions should be submitted to the Graduate School.
  • Students are strongly encouraged to consult with their advisor when considering a course withdrawal. Advisors should communicate with students any consequences that may result from a student taking a WE. While the course withdrawal will not count against university limits, it may count against program limits and negatively impact time to degree. In addition, there may be financial aid implications to some students, including veterans and international students.

UNC Charlotte Emergency Fund for Students

  • The UNC Charlotte Emergency Fund helps current students by providing financial support when they need assistance with unexpected, unforeseen, and unavoidable emergency expenses, including the COVID-19 pandemic.
  • Currently, enrolled students can apply for an Emergency Fund grant via this website.

Reconsideration requests for changes in financial circumstances

  • Your financial aid offer for 2020 is based on 2018 tax information.
  • If you feel that your current financial circumstances are not reflected correctly in your 2018 tax return, complete this form to request a reconsideration.
  • Examples of circumstances which may warrant a Reconsideration are: job loss, death of parent or spouse, separation or divorce of parents, high unreimbursed medical and dental bills, and receipt of one-time payments.


Students with Federal Work-Study Jobs

  • While on-campus operations are minimized due to the COVID-19 situation, please communicate with your supervisor regarding your options for continuing to work.
  • If your supervisor agrees that you have work that can be performed online, we encourage you to work your regularly allotted weekly hours and submit timesheets based on those scheduled hours.
    • For example, if before campus operations changed you were working 11 hours per week, then you should continue to work 11 hours and submit a timesheet for 11 hours per week.
  • If you cannot or are not able to work (either remotely or off campus), please contact your supervisor for further instructions.

Satisfactory Academic Progress

  • All students are required to maintain a certain level of academic performance in order to be eligible for financial aid. This is known as Satisfactory Academic Progress (SAP).
  • Some of the changes related to the COVID-19 operation changes for Spring 2020 will affect how the Office of Financial Aid will your academic progress.
    • GPA Calculation 
      • If you elect to use the Pass/NC Option option on one or more of your classes during the Spring 2020 semester, those classes will not count toward the GPA calculation for Academic Progress. 
    • Completion Rate Calculation
      • If you withdrew from any Spring 2020 classes after March 13, those credits will be excluded from the completion rate calculation.

Study Abroad

  • The Office of Education Abroad (OEA) will determine which program costs, if any, are refundable and will communicate that information to students.  
  • After contacting OEA, you may speak with a Niner Central student services representative to determine if any changes will need to be made to your financial aid package.
  • This will be done on a case by case basis.


  • The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides approximately $12 million in funding to UNC Charlotte for distribution to qualifying undergraduate and graduate students to help cover expenses related to the disruption of spring 2020 campus operations due to COVID-19. More information is available on the NinerNationCares website.