Student Accounts & Billing

Your account begins to incur charges after you have registered for courses or signed up for housing or meal plans.

Your Student Account

  • Charges for the fall semester begin showing on your account in early July
  • Charges for the spring semester begin showing on your account in November
  • The University does not mail paper bills. Account balance eBills are sent to the student’s university email
  • If you are a parent and want to view your student’s account, the student must add you as an Authorized User

Viewing Charges on Your Account

To view the current charges on your account, follow these instructions:

  1. Log in to MyCharlotte
  2. In the My Student Account block, select View Account & Statements
  3. Select On Demand Statement to generate a current bill capturing your recent activity.

As you add or drop classes, or add meal plans, housing, etc, your bill amount will automatically update.

*Note: If you are having issues logging in to your billing portal, try using FireFox or Microsoft Edge.

When is my payment due?

  • Full payment is due by the payment due date shown on your account
  • Students are responsible for making sure that the total amount due is covered by the payment due date either by financial aid, a payment plan, or payment in full
  • If your account balance or installment is not covered in full by the due date, your classes will be at risk of being canceled
  • View payment due dates

Explanation of Charges

Estimated Financial Aid
  • Your account will reflect “estimated financial aid”
  • Estimated aid includes pending aid which the student has accepted
  • Students must complete all requirements/documentation to ensure that those funds pay and are applied to your account

Authorized & Disbursed Aid
  • Authorized Aid is your accepted financial aid, including loans, that will be applied to your account no more than 10 days prior to the first day of classes
  • Disbursed Aid is the total amount of aid that has been applied (credited) to your account

Health Insurance
  • All students are charged for health insurance each semester
  • If you already have health insurance, you may waive your health insurance here
  • Please allow three weeks for your submitted health insurance waiver to be processed
  • The Health Insurance Premium will stay as a listed charge on the account
    • If waived, a waiver for the same amount will be posted, canceling out the cost

Niner Course Pack
  • Provides all required course materials to students before the first day of class
  • All students are enrolled in the program automatically
  • The cost is $20 per credit hour per term
  • Students can opt-out of the program
  • Charges are non-refundable after the opt-out deadline

Prior Balances
  • Financial aid can only be used to pay for charges during the designated term
  • Any prior semester balance that is owed must be paid before the billing due date
  • Even if the current semester’s aid will generate a refund, the student must pay prior term charges out of pocket before the billing due date

Additional Information