1. Billing, Payments, & Refunds
  2. Billing Information

Billing Information

Your account begins to incur charges after you have registered for classes or signed up for housing or meal plans.

Your student account

  • Charges for the fall semester begin showing on your account in early July. 
  • Charges for the spring semester begin showing on your account in November. 
  • The university does not mail paper bills. Account balance reminders are sent to the student's university email. 
  • If you are a parent and want to view your student's account, the student must add you as an Authorized Payer.

Viewing charges on your account

To view the current charges on your account, follow these instructions:

  1. Log in to MyCharlotte
  2. Click the View Account & Statements button in the My Student Account block

As you add or drop classes, or add meal plans, housing, etc, your bill amount will change

*Note: If you are having issues logging in to your billing portal, try using FireFox or Internet Explorer.

When is my payment due?

  • Full payment is due by the due date shown on your account
  • Students are responsible for making sure that the total amount due is paid by the due date.
  • If your account balance is not paid in full by the due date, your classes will be cancelled.
  • View payment due dates

Explanation of charges on your account

  • Estimated Financial Aid 
    • Your account will reflect “estimated financial aid.”
    • Estimated aid includes pending aid which the student has accepted.
    • Students must complete all requirements/documentation to ensure that those funds are applied to your account.
  • Authorized & Disbursed Aid
    • Authorized Aid is your accepted financial aid, including loans, that will be applied to your account. 
    • Disbursed Aid is the total amount of aid that has been applied (credited) to your account.
  • Health Insurance
    • All students are charged for health insurance each semester.
    • If you already have health insurance, you may waive your health insurance here. 
    • Please allow three weeks for your submitted health insurance waiver to be processed. 
  • Prior balances
    • Financial Aid can only be used to pay for charges during the designated term. So any prior semester balance that is owed must be paid before the billing due date. Even if the current semester’s aid will generate a refund, the student must pay prior term charges out of pocket before the billing due date.

Additional information