Payment FAQs

Payment plan installments will automatically be adjusted to reflect all charges and payments posted to your student account as of that date. The monthly installment amounts will be adjusted up or down as your account balance changes. Any time you have new charges such as tuition, housing, dining, or other costs, your plan installment amounts will go up. Any time you have payments, authorized or disbursed financial aid, or other credits, your installment amounts will go down. Any new charges or aid will be distributed evenly across your remaining installments.

You can make payments of any size toward your next installment at any time. If you would like to make a partial payment toward your next installment, you can go under the Payment Plan tab, select "Pay Next Installment" and then enter the amount you want to pay into the payment box. You will still get an email reminder about the remaining installment amount owed when it's due. If you paid an installment in full more than one week prior to the due date, you may still owe for that installment if new charges are added to your account. 

Payments through any method will reduce your plan amount automatically. All payments, including those made outside of the plan, will be applied to your payment plan. Any payment you make toward an item on your plan (tuition, housing, etc.) will go toward your next plan installment.

Only financial aid that is disbursed (applied to your account) or in authorized status (accepted aid that hasn't been applied to your account yet) is included in calculating your payment plan installments. Estimated aid (offered and memoed aid) will not show up in your payment plan until it is authorized. Disbursed and authorized financial aid is spread equally across the installments.

Installments will be updated daily if you have any new charges/credits on your student account. Installments will not be updated for the one week prior to installment due dates to allow students ample notice of the upcoming installment amount due. New charges and credits during this 7-day period will automatically be applied to the next installment(s) after the payment due date.

Whenever a new charge or credit is applied to your account, your payment plan installments will be adjusted within 24 hours. However, your installments will not recalculate within 1 week prior to each installment date. You will receive an automatic email notification each time the installment amounts are recalculated.

Partial payments will be applied to the next payment installment and will pay down one installment before being applied to the next (if applicable). Missed payments will be shown as late and will need to be paid off immediately as missed payments may cause registration, transcript, and diploma holds to be placed on your student account.

Prior term balances must be paid to $1,000 or less to be eligible to enroll in a payment plan.

Installments reopen if their due dates have not passed and you have new charges.

Effective Feb. 7, 2022, UNC Charlotte is utilizing TouchNet’s ACH Validation Service to meet the NACHA Account Validation rules for accepting ACH payments/eChecks online and help reduce the number of returned ACH payments for invalid bank account information. If your routing and account information is invalid, you will receive one of the following notifications upon entering your payment information. 

Please correct your bank account information or make a payment using a different payment method (i.e., credit/debit card).

Invalid Account

Invalid Routing Number

Additional Reminders:

  • Be sure to use the routing and account numbers that match your paper check. Do NOT use the Debit Card number. 
  • New bank accounts may take up to 7 business days to be entered with the validation services. 
  • If you are continuing to receive Account Validation failures while attempting to make a payment or save a payment profile, please contact Niner Central or visit our payment options.

View our Financial Aid FAQs